Online Counseling for the Cookeville & Crossville Area
Currently accepting new clients.
Or Call Us: 865-262-9098
Counseling without the drive
We don't have an office in Cookeville or Crossville. What we can connect you with is licensed Tennessee counselors who see clients across the Upper Cumberland by video — and by phone, if video isn't practical where you are.
Video or phone — both work
Not everyone has internet that holds up a video call, and that's a real thing in this part of the state rather than an excuse. Phone sessions are a normal option here, not a downgrade. Tell us what works and we'll schedule that way.
Counties we serve
Putnam, Cumberland, Roane, Morgan and Fentress counties, along with the rest of Tennessee. Our offices are in Knoxville and Jefferson City if you'd ever rather come in person.
Who you'd be working with
Counselors here work with couples and marriage counseling, anxiety, depression, grief, trauma and PTSD, life transitions, and counseling for men. Some offer sessions by video, some by phone, and each counselor's page lists what they work with, what kinds of counseling they offer and which insurance they take.
Click here to see the counselors at each location…they all offer telehealth!
Insurance
Most major insurances accepted, including BlueCross BlueShield, Anthem, UnitedHealthcare, UMC, UMR, Cigna and Aetna. Which plans a counselor takes varies from counselor to counselor — each counselor's page lists theirs, or just ask when you call.
What you pay also depends on your specific plan, so it's worth checking your outpatient mental health benefit with your insurer.
We also see clients who prefer to pay privately.
What happens next
When you call, you'll reach a voicemail. We don't have front-office staff, and your counselor is in session. Leave your name and number and we'll call you back.
That first call is short. We'll ask a little about what's bringing you in, talk about which counselor might fit, and answer questions about insurance and scheduling. Some counselors offer a free 15-minute consultation first if you'd rather talk before committing.
Then we find a time. Sessions are in person at our Old North Knoxville office, or online.